Delete Account & Data
In compliance with Google Play Store policies and global data privacy standards, you have the absolute right to delete your Alive Gym account and all associated telemetry, either inside the mobile application or through this self-service web form.
Method 1: In the Mobile App
If you have the Alive Gym mobile app installed, you can delete your account instantly:
- Open the Alive Gym mobile app.
- Tap the Profile tab in the bottom bar.
- Navigate to Account Settings → Privacy & Security.
- Scroll to the bottom and select Delete Account.
- Confirm your action to immediately purge your profile.
Method 2: Web Deletion Form
If you have uninstalled the app or cannot access your phone, submit the web request form below. We will locate your account by your registered email address and process complete data erasure.
Self-Service Account Deletion Request
Submitting this form initiates an immediate freeze and permanent deletion of your account.
What data is erased?
- Authentication & Profile: Email, password hash, personal vitals (height, weight, age).
- Workouts & Metrics: All workout sessions, logged sets, exercise history, and personal records.
- Nutrition Logs: Daily calorie diaries, custom foods, recipes, and water logs.
- AI Transcripts: All historical messages with Alive Coach AI.
- Push Notifications: FCM device registration tokens and notification preferences.
Note: If you have an active VIP subscription billed through Google Play or Apple App Store, deleting your Alive Gym account does not automatically cancel third-party store subscriptions. Please ensure you cancel in Google Play or App Store Subscriptions to prevent subsequent monthly renewals.